Does YUP GEAR offer replacements and exchanges?

We want to be sure you’re as happy with your YUP GEAR products as we are. If you’re not satisfied with your purchase, we offer free returns for a refund within 30 days of your purchase, provided it has not been customized, is unused and is still in its original packaging.

INS AND OUTS OF THE YUP GEAR RETURN POLICY

To be eligible for a free return, the following criteria must be met:

• All returns must be related to a YUPGEAR.com order. YUPGEAR does not offer returns on items purchased outside of YUPGEAR.com.
• All returns must be processed through our Returns Portal within 30 days of original purchase. Once approved, a pre-paid shipping label will be provided.
• Any shipping costs from the original order are non-refundable
• Any additional return shipping costs are non-refundable.
• All merchandise must be unused and undamaged and returned in its original packaging.

Once your return has been received,  allow up to 15 business days to process your refund. Refunds will be returned to the original form of payment. YUP GEAR does not offer store credit or gift cards for returned products. YUP GEAR does not accept returns on customized product.

For exchanges, please return your item(s) for a full refund and replace an order on YUPGEAR.com for the correct item.

YUP GEAR does not price match with dealers or competitors.